It doesn’t matter if you are a large corporation or a grandmother with a computer full of family photos – we all need to have good backups.

I’ve had people contact me regarding photos of their wedding I took 8 years ago that they lost when a computer crashed. I’ve had clients crash accidentally delete important files, format hard drives, and lose laptops – all without a good backup of their data.

Having your computer backed up is simple and inexpensive, especially when you consider what your data is worth and how hard it would be to replace.

A lot of people use Carbonite because it’s a well-known backup service with a generally good track record, but recently when I had trouble retrieving files from Carbonite I started looking into alternatives.

The problem with Carbonite happened while I was out of town and had to retrieve some older files for a client. To this day Carbonite can’t explain what happened – but basically, I was able to log into my account but unable to see or download files. Matters were made worse when a technician at Carbonite tried to help and accidentally deleted all of my backed-up files. They claim